Service Requests
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Efficient organization of Service Requests can make a great deal of difference to the overall management picture. Trade the headaches of dropped balls, missed details and wasted time for PubWorks. With this GIS-integrated, multi-user tool, you can do the following...
| * Call Tracking |
| * GIS Integrated |
| * Web and Email Enabled |
| * Assignment by Employee and Department |
| * Resident Tracking |
| * Call Prioritization and Action Scheduling |
| * Document and Picture Attachments |
| * Remote Synchronization |
| * Performance Analysis |
| * Date-stamped Contact Notes |
| * Detailed Call Description of Unlimited Size |
| * Cost and Statistical Analysis Reporting |
| * User-Defined Preferences |
| * Status and Statistical Summaries |
| * Cost Analysis, Summary & Detail |
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